Hi,
I set up to cancel my Fios Internet a week or so ahead because I was moving out. They counseled me on which day to set it up for which was the last day of my billing cycle. I told my ex and he set up to have service put in his name that same day. The day came and went and I made my last payment. Not long after I receive a bill for the month after I left. Called my ex and he said He already paid for his new service. Then I called Verizon and they tell me the service was cancelled on the 3rd and I have to pay for an extra month that my ex already paid for. My billing period ended on the 2nd which is what I told the person who set up my disconnect. I never knew a company could bill you after you disconnect service with them. And when I further investigated my payment history, found out I was double billed on my 1st two autopays. If this does not get fixed I am done with Verizon forever!
Hi DoubleCharged,
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