Earbud Black Friday || Rebate Unpaid
VZW92605
Enthusiast - Level 1

It's been 6 months since I purchased two new Iphones, two new apple Watch SE's, and two Beats Fit Pro's, and I still haven't received the funds/credit/debitcard/money that would make the two Beats Fit Pro's free.  Can someone help me here?

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3 Replies
vzw_customer_support
Customer Service Rep

Hi, thank you so much for reaching out about your rebate. So we're aligned, have you already submitted the form sent by email after purchase? 

-Melissa

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VZW92605
Enthusiast - Level 1

No form or email was ever sent to me.

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vzw_customer_support
Customer Service Rep

I apprecaite the clarification, VZW92605. I did take a closer look at these orders, and it looks like they were placed through the Employee Phone Program. Sadly, we don't have access to those accounts. You'll need to reach out through normal support channels for assistance. https://www.verizon.com/support/contact-us/

-Joseph

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