Email bill says I owe money but your website says no payment due
KKT11
Newbie

Dear Verizon, why do you send me emails saying that I owe money when you website says that I have no outstanding bill? Thanks, Kay

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LawrenceC
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including โ€œAsk Verizon,โ€ our virtual chat agent, and customer support phone numbers.

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