I returned a set-top box , Death in Family, I don't need the service.
I took the box to your Store myself. No mailing, no UPS
no charges for Verizon. You are charging me $9.99
which is ridiculous. I suscribe to everything you have
(except sports) My monthly Bill is high already.
I just renewed a 2 yr contract. You are nickel-and-dime
me. I have two years to research other options as this
is not good business. If you had to pay for mailing,
I would understand. NOT HAPPY.
ALSO, I do not want the Battery ONT in my house.
If you need it, you should pay for the battery. Why am I
BUYING THE BATTERY?
#9949000985
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