Error please contact the verizon local business office
marurena
Enthusiast - Level 1

 I get the "please contact the Verizon local business office" error when trying to make changes to my account. Different browsers/devices/internet access methods and still do not change anything.

this started happening after moving the service to a new address.

does anyone have a solution for this?

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Cang_Household
Community Leader
Community Leader

This typically requires an upper Tier support escalation and you could only reach them through the phone I believe.

Sometimes they are garbage data generated in the backend database and only upper Tier support could manually fix them.