Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I am attempting to find out why my account indicates a different price for my Triple Play than what I am being charged. I'm only referring to the amount that Verizon charges and not the television service portion. I've tried going through numerous CSRs with no answer and have sent emails as well. Please help me if you can.
Thanks for taking the time to reach out via the community. Are you referring to the online charge on your account being different from what you were quoted (which will need to be addressed, definitely)? Or do you mean your online charge, when you look up your account, differs from a paper bill you've received?
Yes to your second question. My online account differs in the base charge for the triple play from what I am being charged.