FaceTime calling using Home WIFI - charged $60
benprusia
Enthusiast - Level 1

Why am I being charged about $60 for a FaceTime call that was received on a Home Wifi Network from am international family member.  Both our devices were connected to Wifi on both ends, and immediately after the call I received a text message regarding $59.76 in International Calling?

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jav6
Champion - Level 3

@benprusia wrote:

Why am I being charged about $60 for a FaceTime call that was received on a Home Wifi Network from am international family member.  Both our devices were connected to Wifi on both ends, and immediately after the call I received a text message regarding $59.76 in International Calling?


Doesn't WiFi calling still connect to and use the Verizon Wireless network even though the local access is via the internet?.

...Just another VZW customer...trying to offer some assistance...
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