False charge remains on closed account
BillingVictim
Newbie

How do I get a false charge off my now closed account? I canceled Fios Feb 22 and they billed me $99.99 for March -- I was not a customer of Verizon in March.  I continue to expend energy to get this false charge removed, to no avail. How do you charge someone who received no services? HELP!

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Re: False charge remains on closed account
kh-gary
Moderator
Moderator
This issue has been escalated to a Verizon agent.
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