Fees too big for cc pmt in auto pay?

[Jfuzey12]

For a corporation,  credit card processing fees are salty. Really salty. There's a movement to ACH due to lower processing fees. But, what about cyber security with our bank information?  Verizon offers a discount for autopay and paperless billing,  but you cannot use a credit card.   The app let's you sign up for autopay with a credit card with no alerts or warnings. Not only do you not get the discount, you'll get a past due text when you thought it was paid

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[vzw_customer_support · Accepted solution]

We're sorry about the confusion with the Auto Pay discount. You can find more details about the Auto Pay discount and requirements here: https://www.verizon.com/support/auto-pay-faqs/ 

~Jesse

[Jfuzey12]

I started back with Verizon 8 months ago. I signed up on the app more than once with my credit card. No warnings or errors! Let's be more transparent! If Verizon is making a move away from credit cards, communicate it better! And be transparent about your cybersecurity with our personal banking information. 

[SynthpopAddict]

It's a fine print issue where credit card payments don't qualify for the autopay discount unless you're using Verizon Visa.  Has to do with the credit card companies keeping some of the money every time you use a credit card.  The competition is the same way, where you will not qualify for autopay discount unless payment is done via ACH transaction directly from your bank account, or possibly a debit card.

Curiously, one of Verizon's competitors recently announced in their fine print they are reducing the autopay discount if you use a debit card to pay - I got an ad from them a few weeks back where they were trying to poach me, probably because they figure their existing customers aren't going to be happy about this change. 😉