I would like to file a formal complaint against a supervisor I spoke with on the phone today. Her name was Namangi, and felt it appropriate to tell me I was incorrect, my phone was disconnected and then proceeded to end the call with me after raising her voice at me. I have been a customer for going on 10 years and am highly considering moving to another company for my business due to the repetitive issues I have and the way I was spoken to as well.
Jezzicaalize, we would hate to lose you over the experience you had during your interaction with our Customer care department. We will send you a private message so that we can gather more information in regards to what happened.
-Rosie
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