I moved my services 2 months ago and Verizon won’t answer the phone to give my pdf outline of my bill so I can know why I’m being charged almost $2,000 as my final bill. I want to know exactly why I have this large bill. I have been trying to contact everyone at verizon and no one has answered me. I will not pay this bill until I get the outline and if Verizon sends this to my credit I will report and dispute it, all of my call and messages to Verizon will be documented as proof including this message.
Hi @fionalouis6
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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