I need a copy of my downloadable final bill and am being denied access to it. I don’t understand after over 15 years of service this is the treatment that customers receive. I am trying to see how much is owed as I am in the military and moving to Poland and don’t want to have a bill appear 3 months after it is due. Any assistance is greatly appreciated
Thank you for your service. We appreciate you attempting to settle your balance before leaving. As we will need to work within your account we will send a Private Note.
-Melissa
There has been no message and the link to my final bill - the link does not allow me to see what the charges are.
Jdavis5206,
Hello, and we are very sorry to see that this difficulty has taken place. We will send another Private Note in order to help get to the bottom of this.
-Colin
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