Fios Giftcard has been in Processing for 2 months
gotlover
Newbie

Hi, my gift card has had this status for the last two months:

"Thanks again for redeeming your Fios® reward.

You should receive your reward within 2 weeks."

Would love some assistance. Thanks!

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Re: Fios Giftcard has been in Processing for 2 months
LawrenceC
Moderator Emeritus

Hi gotlover,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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