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Fios Welcome Bonus
john3413
Enthusiast - Level 1
‎09-05-2016 09:32 PM

I recently had Fios service installed and was supposed to be eligible for a gift card. I received an email to register for my card within 60 days by logging in to My Verizon and to click on the Fios Welcome Bonus Link. There is no link anywhere to be found. Is anyone else having issues registering for their giftcard?

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tns2
Community Leader
Community Leader
‎09-06-2016 05:05 AM

try http://verizon.com/rewards

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john3413
Enthusiast - Level 1
In response to tns2
‎09-06-2016 05:33 PM

I have tried that as well, it goes to a page that says "loading customer data" and nothing ever happens.

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Kleab79
Newbie
In response to john3413
‎09-14-2016 09:24 PM
I get as far as to verify, my phone number, then they tell me it's wrong. Which clearly it's not, because I went back in and checked the phone number they have on file. And it's the same. Cannot get that page, very frustrating.
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TaxDawg82
Enthusiast - Level 3
In response to Kleab79
‎10-28-2016 08:02 AM

Having this exact issue. Verizon tells me to go to a link and then click on the "Fios Welcome Bonus link" which is nowhere. I tried the rewards page and don't see it either.

Hard to not think this is intentional

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a_wreck
Newbie
‎09-06-2016 06:26 PM

I'm having the same problem.  Infuriating!  Why do they need to issue rebates with a pre-paid card? -- a credit to my account would suffice.  i'm thoroughtly frustrated.  Already called the support line, and got transferred to the "promotions" office, which closed an hour earlier.

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Anoi
Newbie
‎11-26-2016 07:34 AM
I having same problem I calling vetizon
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MichaelJones
Newbie
In response to Anoi
‎12-07-2016 04:18 PM

I had no problems registering for mine. This is weird. The link is on the main page. I did mine within the 60 days, kept on time payments, and did not have a balance after 90 days. These are important things to remember. I have my rebate card in hand already.

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swillie1
Newbie
‎12-08-2016 02:13 PM
200$
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LawrenceC
Moderator Emeritus
‎08-16-2018 08:42 AM

As this thread is now two years old, it will be locked in order to keep discussions current. If you have the same question/issue we invite you to post to the current topic located here:
https://forums.verizon.com/t5/My-Verizon-Account/FIOS-Welcome-Bonus-Link/m-p/865861

Please see this announcement concerning the current situation:

https://forums.verizon.com/t5/Community-Announcements/Fios-Welcome-Bonus-Link/m-p/867572

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