A credit had to be removed from my account for a promotion to go through which makes no sense. And people in call center act like Verizon doesn't accept the new lifeline I had to get FCC involved to get the promotion that I qualified for now I can't get them to put back a credit that was only removed to get an order to go through. Bill went from 64$ to 203.00 just for adding a new line if not fixed I am gone
We're sorry to read about the issue with your discounts. Is this for wireless or home phone services? ~Peter
It's so sad that customers need to get the FCC involved in order to get help from Verizon. I had to do the same last year. So sad.
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