I'm being fraudulently charged by you people, my service was cancelled on September 22, and I'm suppose to receive credit of $30.
Around the 1st week of October I received a bill of $117 instead, I called up customer service and ask why, they said to ignore it and wait for final bill.
I waited 2 week and called again, they told me the same thing
Now, it is November and I received a bill for $247.70 for services I already cancel. So I called back November 1st and you guys threaten the collection agency on me but for what? I cancelled my service a long time ago so why you guys still billing me? All the equipment were returned a long time ago.
(1) where is my credit of $30?
(2) why am I being charged for service I already cancelled 2 months ago?
(3) why am I being charged even though all equipment were returned 2 months ago?
(4) why did you threaten the collection agency on me?
(5) I have the confirmation email to the service canceled and another confirmation email of all the equipment return.
(6) why are customer service lying to me?
So are you guys going to say it will be fix but you will never fix it?
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