Free DVR for life - but we are moving

[scarletfever]

Hi,

We are part of the 'Free DVR for life' promotion. We are moving to a different town, and chose the option to keep the same service. In the 'Order Summary', it did not list anything about a DVR discount. How can we ensure that the DVR discount will still be applied after we move?

Thanks!

[LawrenceC]

Hi scarletfever,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.