Gift Card Status - Shipping date constantly changing!?
scottmcclue
Newbie

I've had nothing but problems getting my Verizon Gift Card.

Service intalled on Oct 7 - Promised $400 Gift Card since I bought the Ultimate Package. (Ultimate TV, 50/75 internet, etc)

NOTE: All bills paid ontime since install.

Dec 24 - Card status online changed from Pending to CANCELLED! No one from billing or the Rewards department had a clue why this happened. Asked to Wait until Jan 7 to call back for manual card rekey.

Jan 7 - Told by Verizon Rep card was rekeyed manually and be sent in 30 days.

Jan 8 - Received Email and Automated call - card processing.

Jan 17 - Postcard received with pin.

Jan 17-30: Card still showing as "Processing"

Each day on my bill page, under Notifications - the card shipping date changes.

On Jan 17 - it said "Will ship on or around Jan 20"

On Jan 20 - it said "Will ship on or around Jan 23"

On Jan 27 - it said "Will ship on or around Jan 30"

Jan 30 (today) - it says "Will ship on or around Feb 2"

Thats 13 days worth of date changes. 

Will the shipping date changes ever stop and I actually get my card?

I'm starting to have my doubts....

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2 Replies
yankees4life1
Newbie

Same here i got email December 28th 2013 that it would be sent within 30 days then on January 27 it was "Mail out" it's now Febuary 6 & nothing still waiting i called customer service last week and they said i would get it by monday which past **bleep**

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yankees4life1
Newbie

But i did get another bill in the mail from verizon no problem nice and early Smiley Happy

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