Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Gift Card
vaug
Newbie
‎07-15-2018 03:28 PM

Verizon offered me a $100 gift card for renewing my contraact in April 2018.  Needless to say, I never received the gift card.  I contacted them four times and each time received a different excuse.  Once they said my bill wasn't paid which was untrue; the next time they stated I didnt purchase the correct package to receive the gift card. Another Agent told me not to worry that I would be receiving it and it takes 90 days. I called again today and was told I didnt order the right package and that I should call back after July 21st tocheck on it again.  THIS IS A SCAM BY VERIZON.  TOTAL SHAME.

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: Gift Card
LawrenceC
Community Manager
Community Manager
‎07-15-2018 04:19 PM

Hi vaug,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

0 Likes
Reply