Hard copy bill stop

[KimLippy]

How can I STOP receiving the hard copy of my bill? I've called numerous times over a period of months, but I still keep getting the hard copies. 

[SynthpopAddict · Accepted solution]

You need to be the Account Owner and it's under Payment Settings in your My Verizon account:

Moderator: here is an updated link: https://www.verizon.com/digital/nsa/secure/ui/payment/settings/#/

[KimLippy]

I looked. Tried that. No option. 

[vzw_customer_support]

Hello KimLippy, we want to make sure assist with your bill copy return. So we can better assist, we will be reaching out via Private Message. -Dee

[vzw_customer_support]

We are still with you, and wanted to see if you still needed assistance. If so, please let us know, we would love to help. 

~Pam

[vzw_customer_support]

Hello KimLippy, I will be sending a private message so that we can gather your account information and get this resolved.

-Joe