at first the wrong promo was applied, had to submit a ticket for that, then they said I wasn’t on the right plan, had to submit a ticket for that then they had to redo the first ticket, and now they’re saying it’s fixed and they’re waiting on a code from Amazon. This is crazy. I feel like I’m just being lied to. Very close to filing a FCC complaint at this point.
Hey there, Luna555, we know it's important for you to receive your promotion. We appreciate you working with us and we can take a closer look to make sure everything is in place for your offer. So we can best assist, we will be reaching out via Private Message.
-Lauren
I’ve called 10 times and get told something different every time. I’m literally on hold now for this issue. I was told I had to wait until August 31 to get it. Now I’m calling about it and another excuse. I need Verizon to homer this promotion.
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