My family and I have been customers for over 20 years.
This past year I got really sick with covid and mental health and was unemployed. As u can imagine this put a large strain on us.
I am now finally able to work again and trying to make payments. But I can't seem to get any help from Verizon and am just being placed on endless holds when I call in to get help. That is if I can even reach someone as the automated system hangs up on me also.
Please help!!!!
Thank you so much for so many years of loyalty with our family. We would love to help in any way we can. We will be sending you a private note to further assist.
~Ivone
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