Help with payment nightmare!

Hello! I'm trying desperately to pay off my balance.  Usage verification center wants full balance and I can't pay the full amount at once. Agents can't setup an arrangement. I would like to start paying but I have no options. Help please!

Re: Help with payment nightmare!

Hi Krisleah28,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.