my account have been locked i have been asked to provide profe that it is my account and so i did... iaperantly it wanst enogh so they told me i need to talk to live team mamber to help me and gave me the phone number..
"
we need you to get in touch with Verizon's Account Security Live Help Team via phone. We really need to ensure your account ownership, and we have to do a higher level of verification process through phone for your own security.
Please call Verizon's Account Security Live Help Team on 805-206-2892."
and so i did... but this stupid bot that keep answering say : we upgrading so we cant answer"...., or she keeps ask me why i calld and i cant seem to figure what to tell her so she will transfer me to a real human being... instand she keeps ask question and saying to transfer you to the right person tell me ur problem , after i tell her she says for help go to the web and hangs up... i need HUMAN help! what to do anyone know?
Hello Paulastar. I'm sorry you are having trouble. I recommend changing your password using our app or on our website. 805-206-2892 is not a Verizon number.-Joe
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