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How do I figure out the status of my contract and the termination fee for verizon?
TheGreatKhan
Enthusiast - Level 1
‎04-08-2015 04:30 PM

I'm looking to switch from verizon to a new provider but I do not know the status of my contract nor do I know how much the termination fee is if I do decided to switch. 

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LawrenceC
Moderator Emeritus
‎04-08-2015 07:26 PM

Hi TheGreatKhan,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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Telcoguru
Master - Level 1
‎04-09-2015 01:00 AM

You should be able to see the status of your contract on this page.https://www.verizon.com/FORYOURHOME/GOFLOW/MyVerizonNew/AccountReview/UpgradeRenewalCenter.aspx#serv... You will have to call Verizon to find out what you ETF would be.

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TheGreatKhan
Enthusiast - Level 1
In response to Telcoguru
‎04-09-2015 05:02 AM

I see, but where exaclty should I look on this page because it only shows what bundle I have.

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Telcoguru
Master - Level 1
In response to TheGreatKhan
‎04-10-2015 01:54 AM

I see it under My Services Overview on my computer.

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Novabrkt
Enthusiast - Level 1
In response to Telcoguru
‎05-15-2015 10:14 AM

The fee is $10 for every month left on your contract when you cancel.  That is what I was told today from a supervisor.

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