I can’t redeem my Verizon gift card

Every time I attempt to redeem my giftcard I receive this message {"STATUS":"ERROR", "DETAILS":"missing vz_jwt"} it seem to be a popular/common error relating to giftcards. Has any been helped or assisted?

Re: I can’t redeem my Verizon gift card
Moderator Emeritus

Hi Ray5,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.