I can't reedem xbox gift card or verizon gift card

I've been seeing a lot of posts about not being able to redeem any gift cards and as a new member of verizon I am having the same issue. Everytime I click reedem on the verizon gift card it gives me this error: {"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}. I don't even see my xbox gift card offer anymore even though I never reedemed it. Verizon please fix this problem.

Re: I can't reedem xbox gift card or verizon gift card
Moderator Emeritus

Hi Duuby,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.