I got screwed out of my 300 dollar Visa card
Just got off the phone with verizon , I called them to ask where my gift card was and he said there was nothing in file for me to get one even though I specifically asked for this when I signed up, I did the 2 yr contract deal and I get nothing , why in the hell would I agree to a contract for no reason, thanks a lot verizon
2 Replies
Moderator Emeritus

Hi Jyo74,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Customer Service Rep

Hello Jyo74 , As stated this issue has been resolved in your private support case. Please let us know if you need anything else.