I need a member of management in Customer Service to call me on my phone *****. My bill is now at 1900.00 and It's only 2 months behind. ON a $300 bill. I've been told NO ONE will work with me... I've explained my situation multiple times.
I have been put on a cash payment because my payment arrangements didn't go through. My bank account was hacked- and they took a ton of $ that I am now out of. Trying to get back on my feet- with sickness- hospitalizations, starting a new job. Not to mention my mother in law lives 3 hours away and she is 78 years old. This is our only phone in the house.
I am willing to work with you, but I don't have $525, nor $1053 right now to drop on the phone bill. I have offered $200 today - $300 Friday- $300 next Friday and I can pay $600 on the 14th and the remainder by the end of the month. I should be back to good by March.
I work from home, and I need my phone. Even if I just have my phone and 1 other turned back on until the bill in paid in full (my sister in law is a manager that needs her phone)
I am in a contract with you, and I have to pay my bill or I breach my contract- I am begging you to work with me.
Thank You,
Heidi
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