I need help from a supversior/higher up on a supirse bill I received from Verizon. When my account was closed a supervsior stated a set amount I would owe and noted it on my account and another rep of Verizon also stated the same, there was no mention of the suprise large fees I received on my Finale Bill. I would like to see if Verizon will do the right thing here. This also involves a trade of my Iphone 11, which will further complicate matters with the suprise fees from Verizon.
FenderGuy20 we understand your concerns with receiving a bill that is different than you were anticipating and we will be glad to take a closer look to uncover additional details about your final bill. We will be sending you a Private Note so that we can gather some account specific information to help in getting some answers for you.
-Andi
You need to change your messaging service here, I mean how can I send what is going on and Verizon limits messages? Wow
My issue has still not been resolved
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