Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I want to cancel my TV service because i never actually end up watching TV and am wasting money paying for it. I want to cancel my service but it's impossible to do this online. You FORCE customers to call you before 6pm to do this. I work a full time job...i don't really even get home until after 6pm. This is a catch 22. Is there really no way to cancel service myself? Inconvenient!
Totally agreed. It's one of the worst customer servicer, especially for cancelling TV service. You can't do it via app or website. Only way is to call rep duing working hours.
Unfortunately the services in their view is cancelled only after you go through hoop jumping. They want you to call 1-800-verizon and say cancel a service. However in many cases if you are on a contract you may find a jump in price on the existing service. If you call between 8 am till 5 pm EDT you normally get someone quickly. It does not mean “your call is lost” or “please hold” (call dropped) this is done to dissuade you from leaving or dropping service.
if you cannot cancel service contact your states Public Utilities Commission or Public Service Commission via a google search and contact them either via online or their toll free number. They have a direct contact and can cancel your service for you with Verizon.