My husband got the link to prove who he was with the fraud department as well as take pictures of the front and back of his license.
NOW, we get a letter saying that we may need to send in copies of utility bill, morg, statement, AND bank statement to prove identity. The license has the address. They have his voice recorded, they have a picture of his face.
What is MAY NEED TO SEND IN PROOF?
When? how will we know?
What is the stinking problem!!!
Drewkesh We understand the concern with verifying your husband's identity. Please contact our Fraud prevention team at 888-483-7200 for assistance. ~Peter
Forget it. They wonโt help you in any way. I called them twice and spoke with eight different people just to hear they canโt verify my identity and I should go to another carrier.
Start a new topic or ask questions in the open forum.
