International Fees

DanB007
Newbie

Why am I being charged International l Fees when on a cruse ship Have the phone in Airplane mode on , Have purchased the ships wi-Fi service and make a Wi fi call to the United States. I also have cellular data turned off and have purchased travel Pass This has never happened to me previously. DanB

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2 Replies
SynthpopAddict
Champion - Level 3

That's odd indeed.  The only thing I can think of is the satellite ISP passed some charges onto Verizon for the WiFi call.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep

Hello DanB007, we'd like to help you with your international fees concern. We will be reaching out via PM to better assist you.

-Luis

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