I was promised a loyalty discount by one representative and never received it. I called and spoke to someone else who tried to push it through when they looked at the notes and was denied because it is a "lottery." Has anyone else been promised by Verizon, and they did not honor it or have more insight how this works?
We do thank you for your loyalty, and we want to assist and look into this discount with you. Please send us a Private message, so we can discuss in more detail.
-Bryan
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