Working under the assumption Verizon would like its customers to be able to pay their bill online how about that's made possible? Over the last 2 weeks I have tried to login to my Verizon account online to pay my bill on no less than 3 different computers using 9 different browsers (no exaggeration). In each case the "Pay Bill" link led nowhere. Well to a Timeout. If I attempted to login the dialogue would not accept any input. VERY frustrating as I do ALL my banking online and Verizon is the only site I cannot access.
Perhaps Verizon thinks every one of their customers has a brand new computer running all the latest software. I have to assume this is the issue as I had no problems in the past. To be able to pay my Verizon bill I had to use a current generation Mac Pro running Mavericks at my office. Why should I have to do this to pay a fracking bill!
Maybe Verizon would like to give me a $5,000.00 credit so I can upgrade all my hardware and software just so I can access their Web site and pay my bill.
This is ridiculous.
Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.