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Making changes via Verizon Central

Has anyone been able to make account changes on the website?  I go to the link that says "Add of Change services" which takes me to a page where I confirm an authorize account access and then I always get a message that says I have to call.  One Cs rep told me " you cannot make changes using the website."  Really? then why is the link there? 

Re: Making changes via Verizon Central
Contributor - Level 3

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Tonya D.

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