Missing Rewards Tile
Enthusiast - Level 1

I received an email from Verizon that my 2 $100 Verizon gift cards are ready to be loaded to my account. However after I follow the email link, the cards are no where to be found in my account. It appears a lot of people are having the same issue. 

Re: Missing Rewards Tile
Moderator Emeritus

Hi kochano1,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.