I have the below error for more than one month and countless hours talking with the reps. Verizon should up the customer service game, every time I call they made me enroll via the text link, via the app, browser, steer to Fios customer service, and each takes more than 1.5 hours. It’s beyond frustrating
“Mobile + Home Rewards savings may be affected after pending account changes are made.”
Hi, there! We definitely want to make sure this is resolved for you. Please send us a Private Note for support.
How do I send you a message? I contacted CS again today and they just repeatedly made me go through the same with no issue. It’s absolutely the worst customer service experience of any company. I would not recommend Verizon to anyone.
We are so sorry for the confusion. We have sent you a Private Note. Please reply to that note and we can continue.
I am having the exact same problem. I get "Mobile + Home Discount savings may be affected after pending account changes are made".
So many chats and phone calls no luck. so far. I switched 8 lines. big mistake.
Thanks for reaching out, vkchome5! We're sending you a Private Note, so we can take a look at what's happening with your discounts. From there we can open your account and get everything taken care or right away!
Please, respond to our Private Note, so we can dig into the resolution for your discount together, Vkchome5!