Mobile + home rewards
jt101282
Newbie

I'm not able to join, I cannot pair my wireless and Fios accounts. My Verizon app tells me to add (shop) Fios to my account but I already have Gigabit internet.

I have wasted hours of my time trying to get support but no luck. Any help would be appreciated.

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jonjones1
Legend

@jt101282 wrote:

I'm not able to join, I cannot pair my wireless and Fios accounts. My Verizon app tells me to add (shop) Fios to my account but I already have Gigabit internet.

I have wasted hours of my time trying to get support but no luck. Any help would be appreciated.


1-800-922-0204 is the wireless number. However the situation maybe you have to join them both when you first signed up.

call and find out

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