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I canceled service within contract limits, spoke to someone on the phone to assure account was closed and returned all equipment.
I moved out of the country - and am still getting billed. Now I cannot reach anyone at Verizon.
How can I fix your error in continuing to bill despite my account being closed?
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You will have to contact support.
Try twitter @verizonsuppprt
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@Moved wrote:I canceled service within contract limits, spoke to someone on the phone to assure account was closed and returned all equipment.
I moved out of the country - and am still getting billed. Now I cannot reach anyone at Verizon.
How can I fix your error in continuing to bill despite my account being closed?
Try here https://www.dslreports.com/forum/vzdirect
This is not something new so contact the link above. They may be able to assist.