Multi-Room DVR - High Definition $19.99...After never being charged
lac3021
Newbie

I have a verizon one-bill account that bundles our residential and wireless services.  We joined verizon wireless last year and at the same time renewed a 24/mo contract for residential services.  In order to bundle the renewal we closed the old account and opened up a new one in my name since it is on the wireless account.  At no point have I ever been charged the box rental.  We've had the same box since we started verizon residential services several years ago.  I called and the representative said they are not sure why the charge was never there and just showed up.  I was basically told that it is what it is and I'm lucky that I am not being retroactively charged for box rentals.

Really confused here.  I'm already paying far too much to verizon every month.  Now $20 more without explanation? Please advise.

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Re: Multi-Room DVR - High Definition $19.99...After never being charged
lac3021
Newbie

any feedback mods or admins?

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Re: Multi-Room DVR - High Definition $19.99...After never being charged
LawrenceC
Moderator Emeritus

Hello lac302,

While a Verizon employee may occasionally post here, this community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly.

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