Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I paid off my mother's bill because she was in the hospital for three months and the customer service rep SWORE that she would be reconnected within 24 hours. that was 5 days ago and she still has no service. This is an outrage and I am thinking of going to the TV news and letting Verizon speak on the air aobut how they can't filp a switch to reconnect her!!! i don't know what to do and all their offices are closed on Saturday!
We are sorry you are having difficulty wtih this issue. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or help you resolve your issue.
I'm sorry for the trouble with the service not being turned on, but we can help out. I've sent you a private message to get more information. Please get back to me when you're able. Thanks!
Karl I have replied to your PM