NON-paperless billing; cancel service
Enthusiast - Level 1

I need to cancel the {edited for privacy} account; I need a hard-copy of bills (non-paperless); Verizon told me to log-in to get hard-copies, but I CANNOT log-in, because the system keeps 'looping' me to my other account that I want to keep.

Phone numbers given to me by Verizon on-line put me on hold for 20 minutes, then they disconnect.  What a horrible Verizon.