Recieved my email saying to redeem the $150 gift card and Nest. Click the link and it brings me to my verzion page. No link per the email, no image of the gift card per the email.
While clicking around, I noticed I can't access my bill either. Just sits with a spinning wheel and never completes. There's also a matter of this message as well. Clearly i've paid.
"Your Bill is Paid Your account has been disconnected. You have no payment due at this time. Any new charges or credits will appear on future bill(s)."
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.