I signed up for Fios after I received a promo card for $200 Visa and 1 year Netflix subscription. When I called customer service today they claim that the agent never added it to my order. I am very disappointed and dissatisfied by Fios and their lack of integrity when honoring this promo.
I will be making a corporate complaint and taking this to various news outlet because Verizon has lied.
Hi Missgem,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
