Never received $200 gift card

Hello, I never received my $200 gift card that was promised after signing up for Fios. I redeemed the offer but it only ever said “processing”. I checked the status multiple times but it never changed until today when I checked and the option to check status was no longer there. It’s been months and I still have not received the gift card. Thanks

Re: Never received $200 gift card

Hi coldbrew,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.