Never received $400 gift card
MShapiro919
Enthusiast - Level 1

My office moved over the summer, and Verizon promised to send a $400 gift card within a few weeks. It's been six months. Every time I call Verizon to follow up, representatives create tickets which are later closed without a notifying me or giving me a reason. I just want the gift card re-sent and its ETA, both of which Verizon has failed to do at this point. 

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Re: Never received $400 gift card
kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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