Verizon,
It seem you rolled out the new "perks" of getting billed for Netflix and Max through the Fios account without much thought because the website is very confusing and the prices you are charging for the premium service upgrades on both of these make no sense because they defeat the purpose of going through Verizon due to the high cost.
Netflix Premium costs $23/month directly through Netflix
Max Ultimate costs $21/month directly through Max
They both offer significant discounts for yearly plans and they take credit cards which offer additional discounts and perks
Why are you trying to charge customers $10 each for Netflix and Max Basic + $15 for Max and $16 for Netflix upgrades on top? Why would anyone want to pay $51 total to do this through Verizon when it costs $44 to go direct through those providers plus additional discounts on top?
Not to mention, getting Netflix Premium through T-mobile is $16 flat. And your website doesn't specify anywhere that you still have to pay for Basic Perk and that the Premium price is on TOP? I would not have gone through the trouble of changing my subscriptions over if your website made it clear that you are overcharging for these premium services.
Please fix this. I just spent 2 hours on Chat with your reps trying to understand if this was a mistake and removing it from my account so I can go back to subscribing through other sources.
I'm a bit confused by your math buddy. If you pay the "netflix & max" perk, it's $10 plus if you want netflix premium (+$16) and max premium (+$15) which equals out to $41. Your only saving around $3 instead of direct subscriptions via Netflix & Max but it's something.
Start a new topic or ask questions in the open forum.
