New billing issue
shores1
Newbie

We just renewed our contract for the same package as last year.  But when we got th ereciept and the new billing estimate it is almost $20 over the old one.  We were told it would be the same and then we see we no longer are going to receive a discount of $15 for being a loyal customer.  How do we get this back?  Or do we need to leave and come back for a better deal?

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Re: New billing issue
ElizabethS
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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