I received my first bill and I am floored. I cannot get anybody to talk to, the chat room is always busy and the virtual asst is worthless. I cannot find a store nearby where I might go to discuss my problem. I am frazzled. Can anyone help me? What I should do?
You can contact Verizon support at 1-800-VERIZON, in addition to chat. For billing issues, you will need to contact Verizon during normal business hours.